How we look after your information.

Who we are

Plumbline Partitions Pty Ltd is an Australian commercial fitout business based in Melbourne. We operate in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

What we collect

When you submit an enquiry through our website's contact form, we collect:

• Your name
• Your email address
• Your phone number
• The details you provide about your project or enquiry

We use Google Analytics to understand how this site is used — which pages are viewed, how visitors arrive, and roughly which region they are in. It sets cookies in your browser and sends that usage data to Google. We also record when someone submits an enquiry form or taps our phone or email link, so we can measure which advertising actually brings in enquiries — that measurement data may be shared with Google Ads. We do not sell your data, we do not build advertising profiles, and we do not attempt to identify individual visitors. You can opt out of Google Analytics on any site by installing Google's browser opt-out add-on. The only other outbound request this page makes is to Google Fonts, to load the typeface.

How we use your information

We use the information you submit only to:

• Reply to your enquiry
• Prepare a price or quotation if requested
• Keep a record of the projects we have been asked to price for tax and business-record purposes

We never sell, rent or trade your personal information.

How we store it

Form submissions are stored on Netlify's secure servers (which may be located in the United States) and a copy is emailed to our office inbox. Netlify is bound by its own published privacy and security commitments.

We retain enquiry data for up to seven years from the date of submission to comply with Australian tax and record-keeping requirements. After that, it is deleted.

Disclosure to third parties

We will not disclose your information to any third party except where you have specifically asked us to (for example, providing your details to a head contractor or referee on your behalf), or where we are required to do so by Australian law.

Your rights

Under the Australian Privacy Principles, you have the right to:

• Ask what personal information we hold about you
• Ask us to correct or update that information
• Ask us to delete that information
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe we have mishandled your information (oaic.gov.au)

To exercise any of these rights, contact us using the details below.

Changes to this policy

We may update this policy from time to time. The current version is shown at the top of this page. We will note any material changes when we make them.

Contact

If you have questions about this policy or about how we have used your information: